Contact us
We're here when you need us.
Our team is made up of people who understand restaurants. We don't do ticket queues — we answer fast, with real help, from people who know the product inside out.
Live support chat
Chat with our team directly from your vendor dashboard. Available to all paying customers.
Mon–Fri, 8am–8pm GMT
Email support
For non-urgent questions, billing queries, and feature requests.
Reply within 4 hours
Urgent / during service
If your system is down during a live service, mark your email subject URGENT for priority handling.
Under 30 min response
Send us a message
Tell us what you're working on, what's going wrong, or what you'd like Readylert to do that it doesn't yet. We read every message.
Response within 4 business hours
Real answers from real people
No automated replies for support questions
We follow up until the issue is resolved
Readylert Ltd
71–75 Shelton Street
Covent Garden
London, WC2H 9JQ
United Kingdom